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Privacy Policy

Last updated: December 2025

Who We Are

Hembury Contracting is a handyman and property maintenance service based in Exeter, Devon. Our website address is: hemburycontracting.co.uk

What Information We Collect

When you contact us or use our services, we may collect:

  • Contact details: Name, email address, phone number, and address
  • Quote requests: Details about the work you need doing
  • Reviews: Your name, location, and feedback about our services
  • Website usage: Basic analytics data like pages visited (anonymised)

How We Use Your Information

We use your information to:

  • Respond to your enquiries and provide quotes
  • Deliver the services you've requested
  • Send appointment confirmations and follow-ups
  • Display approved reviews on our website
  • Improve our website and services

We will never sell your personal information to third parties or send you unsolicited marketing emails.

Contact Forms and Quotes

When you submit a contact form or quote request, your information is sent directly to us via email. We use this information solely to respond to your enquiry and provide the service you've requested.

Customer Reviews

If you submit a review, we will ask for your name, email, location, and feedback. Your email address is kept private and never displayed. Reviews are moderated before appearing on the website.

Cookies

Our website uses essential cookies to:

  • Enable security features (reCAPTCHA for spam protection)
  • Remember your preferences
  • Collect anonymous usage statistics

We do not use tracking cookies for advertising purposes.

Data Security

We take appropriate measures to protect your personal information. Our website uses HTTPS encryption, and we store data securely using industry-standard practices.

Your Rights

Under UK data protection law (UK GDPR), you have the right to:

  • Request a copy of your personal data
  • Ask us to correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data

To exercise any of these rights, please contact us using the details below.

Third-Party Services

We use the following third-party services:

  • Google reCAPTCHA: To protect forms from spam
  • Vercel: Website hosting
  • Resend: Email delivery service

Each of these services has their own privacy policies governing how they handle data.

Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact us:

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.