Being a landlord means legal obligations. Here's what you MUST do by law, plus what makes sense for keeping good tenants.
Legal Requirements (Non-Negotiable)
Gas Safety
The law:
- Annual Gas Safety Certificate required
- Must be done by a Gas Safe registered engineer
- Must give tenant a copy within 28 days of check (or before they move in)
What it covers:
- All gas appliances
- Pipework
- Flues
Penalty: Up to £6,000 fine and/or 6 months imprisonment. Seriously.
Electrical Safety
The law (since 2020):
- EICR (Electrical Installation Condition Report) every 5 years
- Must be done by a qualified electrician
- Any "unsatisfactory" issues must be fixed within 28 days
- Must give copy to tenant
What it covers:
- Fixed wiring
- Consumer unit
- Sockets and switches
- Fixed electrical equipment
Fire Safety
Requirements:
- Smoke alarms on every floor
- Carbon monoxide alarm where solid fuel is used (and now recommended for gas too)
- Alarms must be working at the start of each tenancy
- Fire safety in HMOs has additional requirements
Energy Performance
EPC requirements:
- Valid EPC required to let a property
- Must meet minimum E rating (since 2020)
- Proposals for C rating by 2028 for new tenancies
Structure and Exterior
You must maintain:
- Roof
- Walls
- Windows
- Doors
- Drains, gutters, pipes
- External decoration
Installations
You must keep in working order:
- Heating systems
- Hot water
- Sanitaryware (basins, toilets, baths)
- Kitchen sinks
Safe from Hazards
HHSRS (Housing Health and Safety Rating System): Your property must be free from serious hazards including:
- Damp and mould
- Excess cold
- Electrical hazards
- Fire risk
- Falls risks
Recommended Maintenance Schedule
Monthly (Tenant Should Report)
Tenants should tell you about:
- Water leaks
- Broken heating
- Faulty electrics
- Security issues
Tip: Make it easy for tenants to report problems. Small issues become expensive ones.
Every 6 Months
- Check smoke and CO alarms work
- Check for damp signs
- Clear gutters (autumn especially)
- Check external drains
Annually
Essential:
- Gas Safety Certificate
- Boiler service
- Gutter clean
- Check for exterior damage
Recommended:
- Inspect interior condition
- Check seals (bathroom, kitchen)
- Test taps and toilets
- Check window locks
Every 5 Years
- EICR (Electrical Installation Condition Report)
- Consider redecoration
- Full property condition review
Every 10 Years
- EPC renewal
- Major maintenance review (roof, windows)
- Consider upgrades (efficiency improvements)
Common Issues to Stay Ahead Of
Damp and Mould
Your responsibility if caused by:
- Building defect
- Failed damp proofing
- Inadequate ventilation (design flaw)
Tenant's responsibility if caused by:
- Not ventilating adequately
- Not heating adequately
- Drying clothes without ventilation
Reality: It's often a mix. Work with tenants rather than blame them.
Heating Failures
Winter boiler breakdowns are the worst. Consider:
- Annual boiler service (catches problems)
- Emergency repair fund
- Reliable heating engineer on call
Plumbing Issues
Common maintenance:
- Replace toilet flush components every few years
- Check for slow leaks under sinks
- Prevent frozen pipes (insulation, heating)
Tenant Changeover Checklist
Between tenants:
Essential:
- Professional clean
- Check all appliances work
- Test heating and hot water
- Inspect for damage
- Check smoke/CO alarms
- Check all keys work
- Read meters
- Update EPC if due
Recommended:
- Touch-up paintwork
- Replace worn items (toilet seats, mastic)
- Clean gutters
- Check exterior
- Garden maintenance
What's the Tenant's Responsibility?
Tenants are generally responsible for:
- Day-to-day cleaning
- Replacing light bulbs
- Keeping property ventilated
- Not damaging the property
- Minor tasks like unblocking sinks (if they caused it)
- Garden maintenance (usually)
- Reporting problems promptly
Make this clear in the tenancy agreement.
Documentation
Keep records of:
- All certificates (Gas Safety, EICR, EPC)
- Maintenance work done (with dates)
- Tenant reports of issues
- How and when you responded
- Contractor invoices
Why: If there's ever a dispute or legal issue, records protect you.
Emergency Response
Have ready:
- Emergency plumber contact
- Gas engineer contact
- Electrician contact
- Locksmith contact
- Your (or agent's) out-of-hours number
Emergencies are:
- Gas leak
- Flooding
- No heating (in winter)
- No hot water
- Security breach (broken door/window)
You're expected to respond quickly to genuine emergencies.
Working With a Handyman
Many landlord jobs suit a handyman:
- Between-tenant repairs
- Minor maintenance
- Property checks
- Small improvement jobs
I work with several landlords in Exeter - doing regular maintenance visits, changeover checks, and responsive repairs. One relationship with someone who knows your properties is easier than finding new contractors every time.
Need a reliable handyman for your rentals? I work with landlords across Exeter. Regular maintenance visits or one-off jobs. Call 01392 964094 or get a quote.
Sam Hembury
Sam is the founder of Hembury Contracting, providing professional handyman services across Exeter and Devon. With years of experience in property maintenance, he shares practical tips to help homeowners tackle common tasks.

