When you're selling, every viewer is looking for problems. Your job isn't to do a complete renovation - it's to remove the obvious negatives that give buyers reasons to lowball or walk away.
The Psychology of House Viewings
Buyers make snap judgements. Within 30 seconds of walking through your door, they've formed an opinion. Everything after that either confirms or challenges that first impression.
What creates a good first impression
- Clean and fresh smell
- Light and bright rooms
- Nothing visibly broken
- Tidy and uncluttered
What kills it
- Musty or pet smells
- Darkness and clutter
- Broken or neglected fixtures
- Mess and dirt
The goal isn't perfection - it's removing the negatives.
High-Impact, Low-Cost Fixes
These small jobs make a disproportionate difference:
Front Door & Entrance
This is literally the first thing buyers see up close.
| Job | Cost | Impact |
|---|---|---|
| Clean/repaint front door | £20-60 | High |
| Replace tired door furniture | £30-80 | High |
| Clean house number/name | Free-£30 | Medium |
| Fix doorbell | £15-40 | Medium |
| Clean exterior lights | Free | Medium |
| Sweep path, weed edges | Free | High |
💡 Pro tip: A bold-coloured front door (navy, sage green, or classic black) photographs well for listings and stands out in memory.
Door Handles Throughout
Sounds trivial, but buyers touch every handle during a viewing:
- Wobbly handles = "poorly maintained"
- Stiff handles = "things don't work here"
- Mismatched handles = "unfinished DIY"
Replacing all internal door handles with matching ones (£5-15 each) transforms how a house feels.
Dripping Taps & Running Toilets
Nothing says "problems" like water issues:
- Dripping tap = "plumbing problems?"
- Running toilet = "waste of money on bills"
- Slow-draining sink = "blocked pipes?"
These are usually 30-minute fixes but create lasting negative impressions.
Cracked Tiles & Damaged Grout
In kitchens and bathrooms especially:
- Cracked tiles suggest bigger problems
- Black mouldy grout looks unhygienic
- Missing sealant around baths = "damp behind here?"
Re-grouting a bathroom costs under £30 in materials and takes an afternoon. The difference is dramatic.
Light Bulbs & Switches
Dead bulbs make rooms feel dingy and suggest neglect:
- Replace all dead bulbs (obvious, but often missed)
- Clean yellowed light switches
- Consider brighter bulbs in dark areas
- Fix any flickering lights
Marks, Holes & Scuffs on Walls
Every mark is a distraction during viewings:
- Fill picture hook holes
- Touch up scuff marks
- Clean switch plate surrounds
- Repair any plaster cracks
For heavy traffic areas or dated colours, a full repaint in neutral tones is worth considering.
Room-by-Room Priorities
Living Room
Must do:
- Declutter surfaces completely
- Clean windows inside and out
- Fix any squeaky floorboards
- Touch up paintwork
- Ensure all lights work
Nice to have:
- Fresh neutral paint if currently dark/dated
- Steam clean or replace tired carpet
- New curtains if current ones are faded
Kitchen
Must do:
- Deep clean everything (including oven!)
- Fix dripping taps
- Replace tired cabinet handles
- Clear worktops almost completely
- Ensure all appliances work
Nice to have:
- Repaint cabinet doors if very dated
- New splashback if current is damaged
- Replace cracked worktop sections
Don't bother:
- Full kitchen replacement (rarely adds more value than cost)
Bathrooms
Must do:
- Deep clean including limescale
- Re-grout if grout is dark or missing
- Re-seal bath/shower
- Fix any leaks or drips
- Replace cracked toilet seat
- Ensure extractor works
Nice to have:
- New toilet seat (£20-40)
- New towel rail if rusty
- Fresh neutral paint
Don't bother:
- New bathroom suite (rarely adds more than it costs)
Bedrooms
Must do:
- Declutter ruthlessly (half-empty wardrobes look bigger)
- Fix squeaky doors and sticky drawers
- Ensure all lights work
- Clean windows
Nice to have:
- Fresh paint in neutral colours
- Replace tired carpets
Garden
First impressions matter here too:
| Job | Cost | Impact |
|---|---|---|
| Mow lawn | Free | High |
| Weed beds and paths | Free | High |
| Trim hedges | Free | High |
| Repair broken fence panels | £20-50 each | High |
| Jet wash patio | Free (with equipment) | Medium |
| Clear rubbish/clutter | Free | High |
A tidy garden suggests the house has been well maintained. An overgrown one suggests the opposite.
What NOT to Spend Money On
Some improvements rarely add more value than they cost:
Over-the-Top Kitchen Renovations
A £15k kitchen might add £5k to your sale price. The maths doesn't work unless yours is truly awful.
Bathroom Suites
Same logic. Clean and functional beats new and expensive.
Loft Conversions (Just Before Selling)
Takes too long, too disruptive, and buyers might not value it the way you do.
Personal Taste Improvements
That feature wall you love? The buyer might hate it. Stick to neutral.
Expensive Landscaping
Buyers see maintenance burden, not value. Tidy beats elaborate.
Brand New Carpets Everywhere
Deep clean or replace only if truly awful. Buyers often plan to change flooring anyway.
The Smell Test
Honestly, this matters more than most people realise:
Problem smells:
- Pets (you're nose-blind to it)
- Damp or mould
- Smoke
- Cooking (especially strong spices)
- Bins
- Blocked drains
Solutions:
- Deep clean soft furnishings
- Open windows before viewings
- Fix any damp sources
- Empty bins
- Clean drains
- Avoid cooking strong foods before viewings
Don't:
- Use overpowering air fresheners (buyers know what you're hiding)
- Light scented candles everywhere (same)
Fresh coffee or baked bread is clichéd but genuinely works.
The "One Day Blitz" Checklist
If you're short on time, spend one day on these high-impact jobs:
Morning (outside):
- Clean front door and polish hardware
- Sweep path, weed edges
- Quick lawn mow
- Tidy bins and clear clutter
Afternoon (inside):
- Replace any dead light bulbs
- Tighten all loose door handles
- Fix any dripping taps
- Fill obvious wall holes
- Clean all windows (inside)
- Deep clean kitchen and bathrooms
- Declutter every surface
Evening:
- Take out bins
- Open windows to air rooms
- Final tidy and vacuum
Before Estate Agent Photos
The photos sell the viewings. Before the photographer arrives:
- Declutter everything - clear surfaces, hide bins, remove personal photos
- Open all curtains/blinds - maximum light
- Turn on all lights - even during the day
- Make beds perfectly - hotel-style
- Fresh flowers - on dining table and in living room
- Hide pet stuff - beds, bowls, litter trays
- Park cars away - clear driveway for exterior shots
- Water the lawn - if dry, it'll look greener
Common Mistakes
Doing Nothing
"Buyers can see past it" - no, they can't. They see problems and either lowball or move on.
Doing Too Much
Spending £30k on renovations for a £5k return makes no sense. Fix problems, don't renovate.
Hiding Problems
Painting over damp or covering up issues gets discovered in surveys. Then buyers demand price reductions or walk away.
Personal Attachments
Your treasured wallpaper or bold paint choices might be exactly what puts buyers off. Think neutral.
Leaving It To The Last Minute
Rush jobs show. Give yourself proper time to do things right.
Need a hand getting your home sale-ready? I can tackle your fix-up list in one visit - handles, taps, shelves, whatever needs doing. Call 01392 964094 or get a quote.
Sam Hembury
Sam is the founder of Hembury Contracting, providing professional handyman services across Exeter and Devon. With years of experience in property maintenance, he shares practical tips to help homeowners tackle common tasks.

