Email setup in Exeter
Professional email setup services in Exeter and surrounding areas. Local, reliable handyman - no job too small.
Price Guide
£60-£85
Typical Duration
30-60 mins
Location
Exeter, Devon
Email account set up on your devices and working properly. Whether it's new phone, new laptop, or email that's never worked right, I'll configure it correctly so you can send and receive without hassle.
When Email Just Won't Work
You've tried adding your email account. Typed in your address and password. It's thinking. Then: "Cannot verify account information."
Or emails arrive but you can't send. Or you can send but nothing arrives. Or it works on your phone but not computer. Or it worked yesterday and now doesn't.
💡 Email setup looks simple until something goes wrong. Then you're in a maze of IMAP vs POP3, server settings, SSL ports, and authentication methods.
Common Email Problems
| The Issue | What's Actually Wrong | The Fix |
|---|---|---|
| Can receive, can't send | Outgoing server not configured | Set up SMTP properly |
| Can't log in | Wrong password or security settings | Reset password or adjust app settings |
| Emails only on one device | Using POP3 instead of IMAP | Reconfigure as IMAP |
| Constant password requests | Authentication method wrong | Update security settings |
What I'll Set Up
📱 Phone/Tablet
- Add email account properly
- Configure IMAP for sync
- Set up signature
- Test sending and receiving
💻 Computer
- Configure in Mail app or Outlook
- Sync folders properly
- Set default email if needed
- Import contacts if required
⚙️ Settings
- Correct server addresses
- SSL/TLS security
- Authentication method
- Sync frequency
What You Get
| Stage | What Happens |
|---|---|
| Configure | Add account with correct settings |
| Test | Send test email, check it arrives |
| Sync | Set up on all your devices |
| Explain | Show you basics, answer questions |
📦 You're Left With
- Email working on all devices
- Sending and receiving reliably
- Folders syncing properly
- Confidence using it
Pricing Guide
| What's Involved | Estimated Time | You'll Pay |
|---|---|---|
| Single device, standard email | 30 mins | £60 |
| Multiple devices or complex email | 45-60 mins | £60-£85 |
| Including password reset/troubleshooting | 45-60 mins | £60-£85 |
Based on £60 minimum (first hour) + £50/hr after.
This Service Is Perfect If...
✅ New device - need email on new phone/computer
✅ Email never worked - gave up trying to set it up
✅ Work email - complex settings you don't understand
✅ Elderly relatives - setting up for parents/grandparents
Why Choose Us for Email setup in Exeter?
Email working on all your devices
Sending and receiving tested
Signature and settings configured
Spam filtering explained
What to Expect
Step 1: Gather Information
Get your email address and password. If it's work email or custom domain, get server settings from IT or provider. Work out which devices need email.
Step 2: Configure Devices
Add the email account to each device. Set up as IMAP so emails sync. Configure outgoing (SMTP) server. Adjust settings for security and authentication.
Step 3: Test & Explain
Send test emails from each device. Check they arrive and you can reply. Show you the basics - composing, replying, attachments. Make sure it all makes sense.
🔧 DIY Tips
Want to set up email yourself? Here's the approach:
🔧 What you'll need
- Email address and password
- Server settings (IMAP/SMTP addresses)
- Your device(s)
- Patience
📐 For Gmail/Outlook/Yahoo
- These are usually automatic - just enter email and password
- If it asks, choose IMAP not POP3
- Allow the app to access your account when prompted
- Done - should just work
📐 For other providers (BT, TalkTalk, custom domain)
- Go to Mail settings, add account
- Choose "Other" or "Manual setup"
- Enter these details:
- Your email address
- Password
- Incoming server (IMAP): usually imap.yourprovider.com
- Outgoing server (SMTP): usually smtp.yourprovider.com
- Both usually need SSL/TLS on port 993 (IMAP) and 465 or 587 (SMTP)
- Test and save
⚠️ Common mistakes
- Choosing POP3 instead of IMAP (emails won't sync)
- Wrong server addresses (check provider website)
- Typing password wrong (obvious but common)
- Not allowing "less secure apps" if needed (for older email)
💡 Pro trick: Google your email provider + "IMAP settings" - you'll find the exact server addresses and ports. Much easier than guessing. For example: "BT email IMAP settings" gives you everything you need.
Rather leave it to a pro? No problem - that's what I'm here for. Give me a call.
Good to Know
🎨 Work email? Often has extra security (2-factor authentication, app passwords, specific settings). Get these details from your IT department before trying to set up - saves a lot of frustration.
IMAP vs POP3: Always choose IMAP if offered. It syncs emails between devices. POP3 downloads emails to one device and deletes from server - means you only see them on that device. IMAP is what most people want.
App passwords: Gmail and Outlook sometimes need special "app passwords" rather than your normal password, especially if you have 2-factor authentication turned on. I'll sort this if needed.
Multiple email accounts: You can have several email accounts all in one app - work and personal, for example. I can set them all up and show you how to switch between them.
Frequently Asked Questions
What email providers can you set up?
Any of them - Gmail, Outlook, Yahoo, BT, TalkTalk, Sky, your own domain email, work email. The process is similar for all of them, just different server settings. I'll sort whatever you've got.
Can you set up email on multiple devices?
Yes - that's usually the point. Get it working on your phone, tablet, and computer so you can check emails wherever you are. All synced properly so when you read an email on one device, it shows as read on the others.
What if I've forgotten my password?
We'll need to reset it. Usually involves clicking 'forgot password' and getting a reset link sent to your backup email or phone. I can walk you through that and then set up the email once you've got the new password.
Will my old emails still be there?
If it's IMAP (most modern email), yes - emails are stored on the server and just displayed on your device. If it's POP3 (older method), emails might only be on one device. I'll check and make sure nothing's lost.
How long does email setup take?
Single device with straightforward email - about 30 minutes. Multiple devices or complex work email with security requirements - could be 45-60 minutes. I'll get it working properly, however long that takes.
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