Router restart in Exeter
Professional router restart services in Exeter and surrounding areas. Local, reliable handyman - no job too small.
Price Guide
£60
Typical Duration
15-30 mins
Location
Exeter, Devon
Internet playing up? I'll restart your router properly, check everything's connected right, and get your WiFi working again. Plus show you how to do it yourself next time.
When The Internet Just Stops
WiFi was fine yesterday. Today nothing works. Phone won't load anything. TV says "No Connection". Laptop's useless.
You've tried turning it off and on (you think), but there's three black boxes under the TV and you don't know which one's the router.
💡 Pro tip: "Have you tried turning it off and on again?" is a cliché because it actually works. But you need to restart the RIGHT box and do it PROPERLY.
The Proper Way To Restart
🔧 Most People Get This Wrong
| ❌ What Doesn't Work | ✅ What Actually Works |
|---|---|
| Unplug random black box | Unplug the router specifically |
| Plug it straight back in | Wait 30 seconds before reconnecting |
| Give up if WiFi doesn't appear instantly | Wait 2-3 minutes for full boot |
| Panic when lights flash | That's normal - it's restarting |
What I Check
📦 Full Troubleshooting
| Check | What It Tells Me | The Fix |
|---|---|---|
| Which lights are on | What's working vs broken | Reset or call ISP |
| Cable connections | Loose cables stop everything | Plug in properly |
| Device connections | Devices finding the WiFi? | Reconnect if needed |
| Internet at the wall | Is signal reaching you? | ISP problem or your end |
What You Get
- Router properly restarted - turned off, waited, turned back on
- Connections checked - all cables secure and correct
- Devices reconnected - phone, laptop, TV all back online
- Explanation - what was wrong and what I did
- Instructions left - how to do it yourself next time
- Labels if needed - which box is which
Pricing Guide
| Service | Time | You'll Pay |
|---|---|---|
| Simple router restart | 15 mins | £60 |
| Restart + troubleshooting | 30 mins | £60 |
| Multiple devices to reconnect | 45 mins | £85 |
Based on £60 minimum (first hour) + £50/hr after.
Perfect For You If...
✅ Internet suddenly stopped and you don't know why
✅ Not confident messing with the router
✅ Tried unplugging stuff but it didn't help
✅ Want someone to explain what's actually wrong
Why Choose Us for Router restart in Exeter?
Internet working again quickly
Devices reconnected properly
Shown how to restart it yourself
Honest advice if the problem's bigger
What to Expect
Step 1: Identify The Router
There's probably several boxes - router, TV box, phone base station. I check which is which and what they do.
Step 2: Restart Properly
Unplug router, wait 30 seconds (clears the memory), plug back in. Wait for it to fully boot up and connect.
Step 3: Reconnect Devices
Check your phone, laptop, smart TV all reconnect to WiFi. Test the internet actually works, not just WiFi showing.
🔧 DIY Tips
Want to try it yourself? Here's the proper method:
🔧 Finding your router
- The box with multiple flashing lights (not just power light)
- Usually has aerial/antennas sticking up
- Cables from the phone socket go INTO it
- Says things like "Broadband", "WiFi", "Internet" on the lights
- Common brands: BT, Sky, Virgin, TP-Link, Netgear
📐 Proper restart sequence
- Unplug the power (just the power, leave phone line plugged in)
- Wait 30 seconds (actually count or check your watch)
- Plug power back in
- Wait 2-3 minutes while it boots up (lights will flash - that's normal)
- Check for internet - try loading a website on your phone
⚠️ Common mistakes
- Unplugging the TV box instead of router
- Not waiting long enough before reconnecting
- Thinking flashing lights mean it's broken (they mean it's booting)
- Holding the reset button (that factory resets - don't do it!)
💡 Pro trick: Take a photo of the light pattern when your internet IS working. Then when it goes wrong, you can compare which lights are different.
Rather leave it to a pro? No problem - that's what I'm here for. Give me a call.
Good to Know
🎨 Router in a cupboard or behind furniture? I can move it to somewhere more accessible or at least label which cable to unplug. Makes future restarts much easier.
Old router? If yours is 5+ years old and needs restarting weekly, might be time for replacement. Your ISP might send a new one free - worth asking.
WiFi still slow after restart? Different problem. Could be interference, too many devices, cheap router, or just slow broadband. I can diagnose what's actually causing it.
Frequently Asked Questions
Why does restarting the router fix things?
Routers are tiny computers. They get confused, memory fills up, connections get stuck. A restart clears everything and starts fresh. It's like turning your phone off and on - fixes most minor problems instantly.
Will restarting delete my WiFi password or settings?
No - a simple restart (turn off and on) keeps all your settings. Only a factory reset (holding the reset button for 30 seconds) wipes everything. I won't do that without asking you first.
How often should I restart my router?
When it's causing problems, or monthly as preventive maintenance. Some people unplug theirs every Sunday night as routine. Can help prevent issues building up, especially on older routers.
What if restarting doesn't fix the internet?
Then it's a different problem - could be your ISP having issues, the line itself, or a router that needs replacing. I'll do basic checks and tell you honestly what's wrong. Might be a simple fix or might need your broadband provider.
Can you label which plug is which so I can do it myself?
Absolutely. Most people have a mess of black boxes and cables behind the TV. I can label what's what, show you which one's the router, and stick a note on it explaining how to restart. Makes it easy next time.
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