Scanner help in Exeter
Professional scanner help services in Exeter and surrounding areas. Local, reliable handyman - no job too small.
Price Guide
£60
Typical Duration
30-45 mins
Location
Exeter, Devon
Scanner not working or don't know how to use it? I'll get it connected, install software if needed, and show you exactly how to scan documents. Patient help for tech that should be simple but isn't.
Scanner Frustration
You've got a scanner (or printer with scanner). Someone told you to scan a document and email it. You've absolutely no idea how.
Or it used to work but now doesn't. Or you got a new computer and can't get it working. Or you're just stuck and feel daft asking.
💡 Pro tip: Scanners are brilliantly simple once someone shows you. But nobody does - they assume you'll just figure it out.
What's Usually Wrong
🔧 Common Problems
| Issue | Why It Happens | The Fix |
|---|---|---|
| Scanner not found | Software not installed or cable loose | Install drivers, check connection |
| Scans look terrible | Wrong settings for what you're scanning | Adjust resolution and color mode |
| Can't find saved scans | Saving to random folder | Set up sensible save location |
| Too complicated | Too many buttons and options | Show you the simple way |
What I'll Do
📦 Full Setup & Training
| Stage | What You Get |
|---|---|
| Get it working | Software installed, scanner connected |
| Show you basics | How to scan a document step by step |
| Organize files | Set up folders, show where scans go |
| Advanced stuff | Email scans, scan multiple pages, photo scanning |
| Write it down | Simple instructions for next time |
You'll Be Able To:
- Scan documents to your computer
- Scan photos at good quality
- Email scanned files
- Save scans in organized folders
- Change settings for different jobs
Pricing
£60 for the hour - that's setup, testing, and showing you how to use it properly.
If you've got a pile of documents to scan and want help doing them, that's a separate job - I'll quote based on how many you've got.
Software installation included. No hidden costs.
Why Choose Us for Scanner help in Exeter?
Scanner working and connected properly
Shown exactly how to scan documents
Save scans to computer or email them
Instructions written down for next time
What to Expect
Step 1: Get It Working
Check physical connection, install or update software, test the scanner actually responds. Fix whatever's stopping it working.
Step 2: Basic Scanning
I'll scan a document with you watching, showing you each step. Then you do one while I watch and help. Repeat until you've got it.
Step 3: Save & Organize
Show you where scans are saved, how to rename files, how to email them or move them to folders. Make it practical and usable.
🔧 DIY Tips
Want to try yourself first? Here's the basics:
🔧 Getting scanner working
- Plug scanner into computer via USB
- Turn scanner on (some are always on if part of printer)
- Windows should find it automatically
- If not, go to manufacturer website
- Download driver for your specific scanner model
- Install it and restart computer
📐 Basic scanning steps
- Lift scanner lid, place document face-down on glass
- Close lid
- Open scanning software on computer (or use Windows "Scan" app)
- Click "Scan" or "Preview"
- Check it looks right
- Click final scan
- Save the file with a sensible name
⚠️ Common mistakes
- Document face-up instead of face-down (scan comes out backwards)
- Wrong resolution (300dpi for documents, 600dpi for photos)
- Scanning in color when black & white would do (bigger files)
- Not knowing where files are being saved
💡 Pro trick: Set up a "Scanned Documents" folder in your main Documents folder. Tell the scanner software to always save there. Then you always know where to find scans.
Rather leave it to a pro? No problem - that's what I'm here for. Give me a call.
Good to Know
🎨 Lots of documents to scan? I can help set you up with a system - batch scanning, auto-naming files, organized folders. Makes big scanning jobs much faster.
All-in-one printer? These often have scanning functions people never use because they seem complicated. I'll show you - usually it's two buttons press and done.
Need regular scanning help? Some people have me come monthly to help scan paperwork, photos, or documents they've accumulated. Can be easier than struggling alone.
Frequently Asked Questions
What if my scanner used to work but stopped?
Usually the software's disconnected or the USB cable's loose. Takes minutes to fix once I can see what's happening. Could also be a Windows update that messed up the drivers - I'll sort it either way.
Do you work with all scanner brands?
Yes - HP, Epson, Canon, Brother, whatever you've got. All-in-one printer-scanners or standalone scanners, makes no difference. They all work the same basic way once you know the software.
Can you show me how to scan to email?
Absolutely. I'll set it up so you scan the document, it appears on your computer, and you can attach it to an email. Or if your scanner has email functions built in, I'll show you that. Whichever's easiest for you.
I need to scan lots of old photos - will you show me how?
Yes, and I'll show you how to save them in folders that make sense, rename files so you know what's what, and adjust settings for best quality. You'll be set up to work through them yourself.
What if the scanner software isn't installed?
I'll download and install it from the manufacturer's website. That's usually why scanners stop working after a new computer - the software wasn't reinstalled. I'll get you set up properly.
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01392 964094Request Online QuoteOur Rates
Got multiple jobs?
Make the most of your first hour - I can often tackle several small tasks in one visit. List everything you need done when you call!
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