Smartphone help in Exeter
Professional smartphone help services in Exeter and surrounding areas. Local, reliable handyman - no job too small.
Price Guide
£60
Typical Duration
30-45 mins
Location
Exeter, Devon
Patient help getting your smartphone doing what you want. Setup, apps, settings, photos - whatever you're stuck with. No tech jargon, no rushing, just proper explanations.
You're Not The Only One Confused
Here's the truth: smartphones are brilliant but bloody complicated. Every update changes something, every app works differently, and the instructions assume you already know what you're doing.
You don't need someone making you feel thick. You need someone patient who can actually explain things properly.
💡 Pro tip: Once someone shows you how something works, you can usually do it yourself. It's just getting past that first hurdle that's hard.
What People Usually Need Help With
| ✅ I Can Help | ❌ Frustrating When... |
|---|---|
| Setting up a new phone properly | Factory setup asks 40 questions you don't understand |
| Installing and using WhatsApp | Everyone's on it but you can't figure it out |
| Organizing photos and contacts | You've got 3000 photos and no idea where anything is |
| Fixing things you've "broken" | You changed something and can't change it back |
What You Get
🔧 The Help Session
| Stage | What Happens |
|---|---|
| Understand | You tell me what you're trying to do |
| Show | I demonstrate slowly, explaining as I go |
| Practice | You have a go while I'm there to help |
| Notes | I write down the steps if that's useful |
📦 You're Left With
- Phone doing what you want it to
- Understanding of how to do it yourself
- Written instructions (if helpful)
- My number if you get stuck again
Pricing Guide
| Situation | Estimated Time | You'll Pay |
|---|---|---|
| Basic setup or single task | 30-45 mins | £60 |
| Multiple tasks or training | 1 hr | £60 |
| Full new phone setup | 1-1.5 hrs | £60-£85 |
Based on £60 minimum (first hour) + £50/hr after.
Perfect For Your Situation If...
✅ New phone - get it set up properly from the start
✅ Changed something accidentally - can't figure out how to fix it
✅ Want to use features - know your phone can do it, just not how
✅ Elderly relatives - need patient help without family frustration
Why Choose Us for Smartphone help in Exeter?
Patient help - no question too basic
Setup sorted without the frustration
Learn at your pace, no rushing
Written instructions left if helpful
What to Expect
Step 1: What Do You Need?
You tell me what you're trying to do or what's not working. No question is too basic.
Step 2: I'll Show You
I demonstrate it step by step, explaining what each thing means. Slowly, no rushing.
Step 3: You Try It
Have a go yourself while I'm there. That way you learn it properly, not just watch me do it.
Step 4: Make Sure You're Confident
We practice until you're comfortable doing it yourself. I'll write down steps if that helps.
🔧 DIY Tips
Want to learn some basics yourself? Here's where to start:
🔧 Essential phone skills
- Taking screenshots (different for iPhone vs Android)
- Finding and organising your photos
- Adding contacts properly
- Understanding notifications
- Basic settings everyone should know
📱 iPhone basics
- Settings is where everything lives (grey icon with cogs)
- To screenshot: press side button + volume up together
- Photos app shows all your pictures
- App Store is where you download new apps
- iCloud backs up your stuff automatically (if you're signed in)
📱 Android basics
- Settings (usually a gear icon)
- Screenshot: power + volume down (usually)
- Google Photos for pictures
- Play Store for apps
- Google account backs things up
⚠️ Common mistakes
- Giving apps permissions without reading what they want
- Not backing up photos
- Ignoring software updates (they're actually important)
- Using "1234" as your passcode
- Not knowing your own email/password
💡 Pro trick: Write down your important passwords somewhere safe at home. Forgetting your Apple ID or Google password locks you out of everything. Don't rely on memory.
Rather leave it to a pro? No problem - that's what I'm here for. Give me a call.
Good to Know
📱 Family getting frustrated? Sometimes it's easier when it's not your kids trying to show you. I've got infinite patience and no family baggage.
Multiple people need help? I can do a small group session - often neighbours or friends want the same things explained.
Worried about privacy? I don't need to see your messages or personal stuff - I can show you how to do things without seeing content.
Follow-up questions? If you get stuck again after I've been, give me a call. Quick questions don't need another visit - I can usually talk you through it on the phone.
Frequently Asked Questions
What can you help me with on my phone?
Pretty much anything - initial setup, installing apps, WhatsApp, email, photos, contacts, settings you've accidentally changed, things you want to do but don't know how. If it's on a smartphone, I can probably help.
I feel stupid asking for help with my phone - is that daft?
Not at all. These things change constantly and they're not always intuitive. I help people with smartphones all the time - you're definitely not alone. No judgement here.
Will you show me slowly?
Absolutely. I'll go at whatever pace suits you and explain things properly. If you want me to write things down so you remember, I'm happy to do that too.
Do you do iPhones or just Android?
Both - iPhones, Samsungs, whatever you've got. The principles are similar once you know what you're doing.
Can you recover photos I've accidentally deleted?
Sometimes, depends on how recently and whether they're backed up. I'll have a look and see what's recoverable. Can also help set up automatic backup so it doesn't happen again.
Smartphone help Also Available In:
Get a Free Quote in Exeter
Call us today for a free, no-obligation quote for your smartphone help job in Exeter.
01392 964094Request Online QuoteOur Rates
Got multiple jobs?
Make the most of your first hour - I can often tackle several small tasks in one visit. List everything you need done when you call!
Why Trust Us
Need Smartphone help in Exeter?
Get a free quote for your smartphone help job in Exeter today.