Video doorbell troubleshoot in Exeter
Professional video doorbell troubleshoot services in Exeter and surrounding areas. Local, reliable handyman - no job too small.
Price Guide
£60-£85
Typical Duration
1-1.5 hrs
Location
Exeter, Devon
Video doorbell fixed and working reliably with your phone again. I sort WiFi connection issues, get your notifications working, and make sure you can actually see who's at the door.
Stop Missing Deliveries and Visitors
Your fancy video doorbell that doesn't actually work is worse than useless - it's annoying. You bought it to see who's at the door, but instead you get random offline notifications, no alerts when people actually ring, or that spinning wheel of doom when you try to view the camera.
💡 Pro tip: Most video doorbell problems aren't hardware failures - they're WiFi issues or setup problems that can be fixed in an hour.
Common Problems I Fix
| Issue | What's Actually Wrong |
|---|---|
| "Keeps going offline" | WiFi signal too weak at your front door |
| "No notifications" | App permissions wrong, or doorbell settings incorrect |
| "Can't see live view" | Network settings blocking video stream |
| "Won't connect to WiFi" | Wrong password, or router compatibility issue |
| "Recordings not saving" | Subscription issue, or storage settings wrong |
What You Get
🔧 The Full Service
| Stage | What Happens |
|---|---|
| Diagnose | Test current setup, check WiFi signal, identify the problem |
| Fix | Reconnect to network, adjust settings, test thoroughly |
| Explain | Show you what was wrong, how to avoid it next time |
📦 You're Left With
- Doorbell working reliably
- App showing live view properly
- Notifications coming through when someone rings
- Your sanity restored
Pricing Guide
| Issue Complexity | Estimated Time | You'll Pay |
|---|---|---|
| Simple reconnection | 1 hr | £60 |
| Setup + WiFi issues | 1.5 hrs | £85 |
Based on £60 minimum (first hour) + £50/hr after.
Perfect For Your Project If...
✅ Doorbell keeps dropping offline - signal strength or network issues
✅ Never get notifications - app setup or permissions wrong
✅ Can't see live view - streaming settings need adjusting
✅ Just not working right - and you don't have the patience for tech support
Why Choose Us for Video doorbell troubleshoot in Exeter?
Get your doorbell working reliably again
Reconnected to WiFi and your phone app
Recording and notifications sorted
Patient help with the tech side
What to Expect
Step 1: Test Current Setup
I check what's actually happening - test the WiFi signal at your door, check your app, see what the doorbell is doing (or not doing).
Step 2: Fix the Issues
Reconnect it properly to your WiFi, adjust app settings, make sure notifications work, test the live view and recording. Whatever needs sorting.
Step 3: Prove It Works
Ring the doorbell, show you the notification comes through, check live view loads quickly. You'll see it working properly before I leave.
🔧 DIY Tips
Want to troubleshoot yourself first? Here's what to check:
📱 Quick checks before calling
- Is your WiFi actually working? (Check on your phone)
- Is the doorbell showing as "online" in the app?
- Have you allowed notifications for the app on your phone?
- Is the battery charged? (If it's battery-powered)
🔧 Basic reset process
- Delete doorbell from your app completely
- Hold reset button on doorbell for 15 seconds
- Set it up again like it's brand new
- Make sure you're standing near the doorbell with phone when setting up
📶 WiFi signal check
- Stand at your front door with your phone
- Check WiFi signal bars - need at least 3/4 bars
- If signal is weak, you might need a WiFi extender near the front door
⚠️ Common DIY mistakes
- Entering WiFi password wrong (it's case sensitive)
- Using 5GHz WiFi instead of 2.4GHz (most doorbells need 2.4GHz)
- Not giving the app permission to send notifications
- Expecting instant results - sometimes takes 5 mins after setup to come online
💡 Pro trick: Most video doorbells struggle with 5GHz WiFi networks. Make sure you're connecting to your router's 2.4GHz network - it has better range through walls.
Rather leave it to a pro? No problem - that's what I'm here for. Give me a call.
Good to Know
🎨 Multiple doorbells? If you've got front and back, I can set both up for the same hourly rate - they usually share the same WiFi issues anyway.
Works with all brands - Ring, Nest, Eufy, Arlo, whatever you've got. The setup is similar across most of them.
Need a WiFi extender? If your signal is genuinely too weak at the front door, I can advise on what to get. Sometimes that's the real solution rather than fighting with the doorbell.
In older Exeter houses - thick stone walls can kill WiFi signal. If your front door is far from the router or through solid walls, don't feel bad about needing help - it's genuinely tricky sometimes.
Frequently Asked Questions
What video doorbell problems can you fix?
Most common issues - not connecting to WiFi, app won't show live view, recordings not saving, notifications not coming through, doorbell offline. If it's a software or setup issue I can usually sort it. If the actual hardware is dead, I'll tell you honestly.
My Ring doorbell keeps going offline - can you fix that?
Usually yes. It's often WiFi signal strength from your router, or the doorbell needs reconnecting properly. I'll check signal strength, reposition if needed, and make sure it's set up right on your network. Works for Ring, Nest, Eufy, and most other brands.
Do you need my phone to fix it?
Yes, I'll need you around with your phone so we can check the app together and make sure everything's working. Takes about an hour usually - I'll get it reconnected, test it properly, and show you it's all working before I leave.
Can you help if I'm not very technical?
Absolutely - that's most of my customers. I explain everything in normal English, no jargon. You'll understand how it works by the time I'm done, and I'll write down anything you might need to remember.
What if the doorbell is completely dead?
I'll test it properly first. If it's genuinely broken (not just offline), I'll tell you straight away and we can discuss whether it's worth replacing. Won't charge you for an hour's diagnosis on a dead unit - that's not fair.
Video doorbell troubleshoot Also Available In:
Get a Free Quote in Exeter
Call us today for a free, no-obligation quote for your video doorbell troubleshoot job in Exeter.
01392 964094Request Online QuoteOur Rates
Got multiple jobs?
Make the most of your first hour - I can often tackle several small tasks in one visit. List everything you need done when you call!
Why Trust Us
Need Video doorbell troubleshoot in Exeter?
Get a free quote for your video doorbell troubleshoot job in Exeter today.