Guest info folder in Sidmouth

### The 2am WiFi Password Message

You're asleep. Phone buzzes. Guest can't find the WiFi password. Again.

Half an hour later: "How does the heating work?"

Next morning: "Where do we park?" "What day are the bins?" "Is there a good pub nearby?"

Every. Single. Guest. Asking. The. Same. Questions.

**A proper info folder sorts this.** Guests find answers themselves. You sleep through the night. Everyone's happier.

> 💡 **Pro tip:** Airbnb superhosts with well-organized guest info score higher on "check-in" and "communication" ratings. It's literally free stars for having information available.

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### Why Info Folders Matter for Holiday Lets

Guests want to feel welcome and informed. Hosts want to stop answering the same questions repeatedly.

| ✅ Professional Info Folder | ❌ Nothing / Scrappy Notes | |----------------------------|---------------------------| | Guests find answers instantly | Constant messages to host | | WiFi/heating/appliances explained | Frustrated guests guessing | | House rules clear from start | Disputes about what's allowed | | Professional, welcoming impression | Looks amateur and chaotic |

Plus, clear house rules (checkout time, bins, noise, smoking) protect YOU when guests break them. "It was in the folder" holds up better than "I assumed they'd know."

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### What You Get

**🔧 Complete Guest Folder Contents**

**📶 Essential Info (Laminated)** - WiFi network name and password - Emergency contacts (your number, plumber, electrician) - House rules (checkout time, bins, smoking, pets, noise) - Key return instructions

**🏠 Property Guide** - How to work: heating, TV, oven, dishwasher, washer/dryer - Fuse box location - Stopcock location - Thermostat instructions - Quirks ("bathroom light switch is outside door")

**🗑️ Practical Info** - Bin collection days and what goes where - Recycling rules - Parking instructions and permits - Local taxi numbers - Nearest pharmacy, doctor, hospital

**☕ Local Recommendations** - Cafes and restaurants nearby - Pubs and bars - Shops and supermarkets - Attractions and activities - Beach/walking suggestions if relevant - Parking in town center

**📦 You're Left With** - Professional folder ready to use - Laminated key pages - Wipeable, durable folder - Digital copy of all content for updates

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### Pricing Guide

| Folder Type | Estimated Time | You'll Pay | |-------------|----------------|------------| | Basic (WiFi, rules, appliances) | 1 hr | **£60** | | Standard (above + local info) | 1-1.5 hrs | **£60-£85** | | Comprehensive (extensive local guide) | 1.5-2 hrs | **£85-£110** |

*Includes folder, printing, laminating key pages. Updates to existing folders £15-25 depending on pages.*

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### What Should Go In Your House Rules?

Be specific, not vague. "No parties" is fine. Better is:

✅ **Clear House Rules Include:** - Checkout time and process - Bin days and what bins go where - Quiet hours (typically 10pm-8am) - Smoking policy (not allowed, or only outside) - Pet policy if you allow them - Maximum occupancy - Parking rules - Where NOT to put things (clothes on radiators, etc) - Key return method

**Why this matters:** When guests break rules, "but it wasn't clear" is their defense. Specific written rules in the folder = you're covered.

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### Local Info That Actually Helps Guests

Don't just list stuff - be useful:

**Good:** "Tesco Express on Fore Street (5 min walk) - open till 11pm daily. Nearest full supermarket is Sainsbury's on Pinhoe Road (10 min drive)."

**Useless:** "Shops nearby."

**Good:** "Street parking free after 6pm and all day Sunday. During the day use Paris Street car park (£1.50/hr, 10 min walk)."

**Useless:** "Parking available."

I'll help you write this stuff clearly if you give me the basics.