Welcome pack setup in Ottery St Mary
Looking for professional welcome pack setup help in Ottery St Mary? Hembury Contracting provides reliable landlord services across Ottery St Mary and surrounding areas.
Price Guide
£60-85
Typical Duration
30-45 mins
Location
Ottery St Mary
Professional welcome pack created for your rental property. Clear instructions, local info, emergency contacts - everything guests need in one place.
### Stop Answering The Same Questions
Holiday let or rental property? **Guests always have questions**. How does the heating work? What's the WiFi password? When do the bins go out? Where's the nearest shop? How do I work the oven?
You can field these calls constantly, or put everything in a proper welcome pack and actually enjoy your evening.
I create clear, well-organized welcome packs that answer all the common questions. Professional presentation, comprehensive information, guests happy, you less stressed.
> 💡 **Pro tip:** A good welcome pack reduces guest queries by about 80%. Worth its weight in gold for peace of mind alone.
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### Professional Pack vs Scribbled Notes
| ✅ Proper Welcome Pack | ❌ Random Info | |-----------------------|----------------| | Everything in organized sections with dividers | Loose papers guests lose | | Clear step-by-step instructions with photos | Vague descriptions | | Emergency contacts, rules, checkout procedure | Missing critical info | | Local recommendations and useful numbers | Nothing helpful | | Professional folder guests actually read | Scruffy notes guests ignore | | Digital copy sent before arrival too | Only in property |
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### What Goes In The Pack
**📋 Essential Sections**
| Section | What's Included | |---------|-----------------| | **Property Instructions** | Heating, hot water, appliances, WiFi, TV, parking | | **Important Info** | Bin days, recycling rules, noise restrictions, house rules | | **Emergency Contacts** | Your number, emergency plumber, electrician, local doctor | | **Checkout Procedure** | What to do before leaving, key return, cleaning expectations | | **Local Info** | Nearest shops, restaurants, attractions, transport |
**🎨 Presentation** - Professional ring-binder or presentation folder - Laminated key pages (property instructions get handled a lot) - Clear dividers for easy navigation - Contact details on cover - Digital PDF version for email/WhatsApp
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### Pricing
| Service | Time | You'll Pay | |---------|------|------------| | Organize existing info professionally | 30 mins | **£60** | | Create content + organize | 45 mins | **£85** | | Multiple properties (shared content) | Per property | **£85-110** |
*Folder, printing, laminating included. Major content creation (full property guide from scratch) may cost more.*
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### Perfect For
✅ **Holiday lets** - new guests every week need comprehensive info
✅ **Airbnb properties** - professional touch improves reviews
✅ **Rental properties** - reduce tenant queries and confusion
✅ **Letting agents** - consistent professional packs across portfolio
Why Choose Us for Welcome pack setup in Ottery St Mary?
Complete property information folder
Clear instructions for everything
Professional presentation
Reduces guest queries and complaints
What to Expect
### Step 1: Information Gathering We discuss what information guests actually need. I'll prompt you with questions based on what commonly gets asked. We cover property specifics, local area, your preferences and rules. ### Step 2: Content Creation I write clear, step-by-step instructions for everything. If you've already got some info, I organize and improve it. Photos of controls and appliances help - I can take these during a property visit if needed. ### Step 3: Assembly & Delivery Print, laminate key pages, organize in a professional folder with dividers. Create digital PDF version. Deliver to property (or you collect). Show you how to update it yourself when things change.
Our Ottery St Mary Service Coverage
We cover Ottery St Mary and a 30-mile radius from Exeter, meaning you get local service with the backing of an established business. Whether you're in the centre of Ottery St Mary or in the surrounding villages, we're here to help.
Good to Know
> 🎯 **Multiple properties?** I can create a template with your standard content (your contact info, rules, emergency contacts) then customize for each property (specific instructions, local info). Much faster than starting from scratch each time. **Digital version?** Most guests appreciate getting the welcome pack PDF before arrival - they can plan parking, know the entry code, check local restaurants. I create this alongside the physical pack. **Updates needed?** Things change - new WiFi password, different bin day, better local plumber. I can update packs for you, or show you how to do it yourself in the original format. **Language options?** Got overseas guests regularly? I can create welcome packs in multiple languages. Well, I can coordinate translation and layout - I don't speak them all myself! **Airbnb reviews?** A professional welcome pack genuinely improves reviews. Guests specifically mention "great information provided" and "thoughtful host". It's one of those small touches that makes a big impression. **Long-term rentals?** Even year-long tenancies benefit from a welcome pack. Reduces the "how do I..." calls in the first month. Plus gives them emergency contacts and important info (bin days, boiler servicing schedule) in writing.
Frequently Asked Questions about Welcome pack setup in Ottery St Mary
What goes in a good welcome pack?
Property instructions (heating, appliances, WiFi, bins), emergency contacts, house rules, local recommendations, checkout procedure. Basically everything guests need to use the property properly and enjoy their stay without calling you every 5 minutes asking how the shower works.
Can you create the content or just print and organize it?
Both. If you've already got the info, I'll organize it professionally in a nice folder with dividers. If you need help creating it, I'll work with you to write clear instructions for your property - I've done dozens, so I know what guests actually need to know.
Is this just for holiday lets or useful for rentals too?
Both. Holiday lets definitely need comprehensive packs (new guests every week). But long-term rentals benefit too - how to work the heating, when bins go out, who to call if something breaks. Saves you answering the same questions repeatedly.
What format works best?
Physical folder in the property (guests actually read it when it's on the coffee table). Plus digital version sent before arrival (so they know parking/entry before they arrive). I can set up both for you.
Do you update packs when things change?
Yes - WiFi password changed? New bin day? Different emergency plumber? I can update existing packs. Most landlords do an annual review to keep everything current.
Get a Free Quote in Ottery St Mary
Call us today for a free, no-obligation quote for your welcome pack setup job in Ottery St Mary.
01392 964094Request Online QuotePricing for Ottery St Mary
* Same rates for all locations in our service area
Got multiple jobs?
Make the most of your first hour - I can often tackle several small tasks in one visit. List everything you need done when you call!
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