Key handover service in Exeter
Professional key handover service services in Exeter and surrounding areas. Local, reliable handyman - no job too small.
Price Guide
£60
Typical Duration
30-60 mins
Location
Exeter, Devon
Professional key handover to your new tenant. Documented, secure, with a quick walkthrough of the basics. Makes for a smooth start to the tenancy.
First Impressions Matter
Your new tenant's first experience of the property is collecting the keys. Do it right and you're off to a good start. Do it badly and you're fielding calls all week.
💡 Pro tip: A professional handover sets the tone for the whole tenancy. Five minutes showing them the basics prevents hours of questions later.
Professional vs Posting Them
| ✅ Professional Handover | ❌ Posting Keys |
|---|---|
| Meet tenant, answer questions | They're on their own |
| Show them the quirks | Confused calls all week |
| Check keys work together | Panic when wrong key doesn't fit |
| Document who received what | No record of handover |
What Happens
🔑 The Handover Process
| Stage | What's Included |
|---|---|
| Meet & greet | Professional introduction, confirm ID if required |
| Key handover | All keys labeled and tested |
| Quick walkthrough | Basics explained - heating, quirks, important stuff |
📦 What They Learn
- Which key is which
- How to work the heating
- Where the stopcock/fuse box is
- Any property quirks to know about
- Who to contact for issues
Pricing
Simple flat rate: £60
Covers meeting your tenant at the property, handing over keys with a basic walkthrough. Scheduled for whenever works for them.
Perfect For...
✅ Out-of-area landlords - can't be there in person
✅ Evening/weekend move-ins - tenant can't do office hours
✅ Professional impression - start the tenancy right
✅ Complex properties - lots to explain about how things work
Why Choose Us for Key handover service in Exeter?
Professional, documented handover
Brief walkthrough included
Tenant knows who to contact
No missed appointments
What to Expect
Step 1: Schedule the Handover
We arrange a time that works for your new tenant's move-in. I confirm the appointment with them directly.
Step 2: Meet at Property
I meet them on time with all the keys. Check ID if you've requested it. Hand over keys and test them.
Step 3: Quick Walkthrough
Show them the basics - heating controls, which key is which, where important stuff is, any quirks they should know. Answer immediate questions.
🔧 DIY Tips
Doing your own key handover? Here's how to make it professional:
🔑 What to bring
- All keys labeled (front, back, garage, shed etc)
- Spare set if you're providing one
- Meter readings noted down
- Emergency contact numbers
- Copy of the inventory for them to review
📋 What to show them
- Each key and what it opens
- Heating controls and timer
- Hot water system
- Stopcock location (crucial!)
- Fuse box location
- Bins and collection day
- Any property-specific quirks
🔍 What to check
- All keys actually work
- Heating turns on
- Hot water runs
- Windows lock properly
- No obvious issues since they viewed
⚠️ Common mistakes
- Rushing the handover
- Not testing keys work before handing over
- Assuming they know how stuff works
- Not documenting the handover time/date
- Forgetting to give them emergency contacts
💡 Pro trick: Take a photo of you handing over the keys (or just the keys in their hand). Timestamped photo proves the handover happened and when.
Rather leave it to a pro? No problem - that's what I'm here for. Give me a call.
Good to Know
🎯 Legal tip: Document the exact time and date of key handover - that's when the tenant's responsibility for the property officially starts.
Complex properties? If there's loads to explain (listed building, complicated heating, shared access etc), let me know. I can spend longer on the walkthrough.
Furnished properties? I can walk them through what's included and point out the inventory items so they know what's theirs to use.
Student properties in Exeter? Often multiple tenants moving in separately. I can do individual handovers or wait for everyone to arrive together - whatever works.
Frequently Asked Questions
What's included in the key handover?
I meet your new tenant at the property, hand over all keys, show them what's what (front door, back door, meter cupboard etc), and point out anything important. Quick walkthrough of how things work if needed. Professional first impression.
Why wouldn't I just post the keys?
Because meeting the tenant means you can show them stuff - how the tricky back door lock works, where the stopcock is, which key is which. Plus you know they've actually got the keys and tested them. Saves panicky calls later.
Can you do evening or weekend handovers?
Yes - tenants often can't do office hours. I can meet them whenever works for their schedule (within reason). Saturdays are popular for move-ins.
What if the tenant doesn't show up?
I'll wait the agreed time and keep you informed. If they're genuinely not coming, we'll reschedule. But usually people show up when they're getting keys to their new home!
Do you explain how things work?
Yes - I'll show them the basics. How the heating works, where the fuse box is, which bin is which, any quirks the property has. Nothing in-depth, but enough to get them started.
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01392 964094Request Online QuoteOur Rates
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Make the most of your first hour - I can often tackle several small tasks in one visit. List everything you need done when you call!
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