Welcome pack setup in Exeter
Professional welcome pack setup services in Exeter and surrounding areas. Local, reliable handyman - no job too small.
Price Guide
£60-85
Typical Duration
30-45 mins
Location
Exeter, Devon
Professional welcome pack created for your rental property. Clear instructions, local info, emergency contacts - everything guests need in one place.
Stop Answering The Same Questions
Holiday let or rental property? Guests always have questions. How does the heating work? What's the WiFi password? When do the bins go out? Where's the nearest shop? How do I work the oven?
You can field these calls constantly, or put everything in a proper welcome pack and actually enjoy your evening.
I create clear, well-organized welcome packs that answer all the common questions. Professional presentation, comprehensive information, guests happy, you less stressed.
💡 Pro tip: A good welcome pack reduces guest queries by about 80%. Worth its weight in gold for peace of mind alone.
Professional Pack vs Scribbled Notes
| ✅ Proper Welcome Pack | ❌ Random Info |
|---|---|
| Everything in organized sections with dividers | Loose papers guests lose |
| Clear step-by-step instructions with photos | Vague descriptions |
| Emergency contacts, rules, checkout procedure | Missing critical info |
| Local recommendations and useful numbers | Nothing helpful |
| Professional folder guests actually read | Scruffy notes guests ignore |
| Digital copy sent before arrival too | Only in property |
What Goes In The Pack
📋 Essential Sections
| Section | What's Included |
|---|---|
| Property Instructions | Heating, hot water, appliances, WiFi, TV, parking |
| Important Info | Bin days, recycling rules, noise restrictions, house rules |
| Emergency Contacts | Your number, emergency plumber, electrician, local doctor |
| Checkout Procedure | What to do before leaving, key return, cleaning expectations |
| Local Info | Nearest shops, restaurants, attractions, transport |
🎨 Presentation
- Professional ring-binder or presentation folder
- Laminated key pages (property instructions get handled a lot)
- Clear dividers for easy navigation
- Contact details on cover
- Digital PDF version for email/WhatsApp
Pricing
| Service | Time | You'll Pay |
|---|---|---|
| Organize existing info professionally | 30 mins | £60 |
| Create content + organize | 45 mins | £85 |
| Multiple properties (shared content) | Per property | £85-110 |
Folder, printing, laminating included. Major content creation (full property guide from scratch) may cost more.
Perfect For
✅ Holiday lets - new guests every week need comprehensive info
✅ Airbnb properties - professional touch improves reviews
✅ Rental properties - reduce tenant queries and confusion
✅ Letting agents - consistent professional packs across portfolio
Why Choose Us for Welcome pack setup in Exeter?
Complete property information folder
Clear instructions for everything
Professional presentation
Reduces guest queries and complaints
What to Expect
Step 1: Information Gathering
We discuss what information guests actually need. I'll prompt you with questions based on what commonly gets asked. We cover property specifics, local area, your preferences and rules.
Step 2: Content Creation
I write clear, step-by-step instructions for everything. If you've already got some info, I organize and improve it. Photos of controls and appliances help - I can take these during a property visit if needed.
Step 3: Assembly & Delivery
Print, laminate key pages, organize in a professional folder with dividers. Create digital PDF version. Deliver to property (or you collect). Show you how to update it yourself when things change.
🔧 DIY Tips
Creating your own welcome pack:
📝 Content to include
- WiFi: Network name and password (make it easy!)
- Heating: Step-by-step with photos of controls
- Hot water: How to use, timer settings if applicable
- Appliances: Quirks they need to know (washing machine on cold wash only, etc)
- Bins: Collection days, what goes where, where to leave them
- Parking: Where to park, any permits needed
- Rules: Quiet hours, no smoking, no pets (whatever yours are)
- Checkout: What you expect them to do before leaving
- Emergencies: Who to call for what, nearest A&E
🎯 Making it useful
- Write like you're talking to someone - friendly and clear
- Use photos for anything complex (oven controls, heating system)
- Test it - give to a friend unfamiliar with property, see what they struggle with
- Laminate pages that get handled a lot (property instructions)
- Update it when things change (don't let it get out of date)
📍 Local recommendations
- Best local pub/restaurant (guests always ask)
- Nearest big supermarket
- Local shop for essentials
- Good walks/beaches/attractions
- Taxi numbers
- Bus routes if applicable
⚠️ Common mistakes
- Too much text (guests won't read it)
- Assuming things are obvious (they aren't!)
- Forgetting the WiFi password (most asked question)
- No emergency contact info
- Making it look unprofessional (guests judge you by this)
💡 Pro trick: Create a "quick start" laminated sheet with the essentials - WiFi, heating, your phone number, checkout time. Put this right on the kitchen counter. Guests see it immediately and get the critical info. Full folder is for reference.
Rather leave it to a pro? No problem - that's what I'm here for. Give me a call.
Good to Know
🎯 Multiple properties? I can create a template with your standard content (your contact info, rules, emergency contacts) then customize for each property (specific instructions, local info). Much faster than starting from scratch each time.
Digital version? Most guests appreciate getting the welcome pack PDF before arrival - they can plan parking, know the entry code, check local restaurants. I create this alongside the physical pack.
Updates needed? Things change - new WiFi password, different bin day, better local plumber. I can update packs for you, or show you how to do it yourself in the original format.
Language options? Got overseas guests regularly? I can create welcome packs in multiple languages. Well, I can coordinate translation and layout - I don't speak them all myself!
Airbnb reviews? A professional welcome pack genuinely improves reviews. Guests specifically mention "great information provided" and "thoughtful host". It's one of those small touches that makes a big impression.
Long-term rentals? Even year-long tenancies benefit from a welcome pack. Reduces the "how do I..." calls in the first month. Plus gives them emergency contacts and important info (bin days, boiler servicing schedule) in writing.
Frequently Asked Questions
What goes in a good welcome pack?
Property instructions (heating, appliances, WiFi, bins), emergency contacts, house rules, local recommendations, checkout procedure. Basically everything guests need to use the property properly and enjoy their stay without calling you every 5 minutes asking how the shower works.
Can you create the content or just print and organize it?
Both. If you've already got the info, I'll organize it professionally in a nice folder with dividers. If you need help creating it, I'll work with you to write clear instructions for your property - I've done dozens, so I know what guests actually need to know.
Is this just for holiday lets or useful for rentals too?
Both. Holiday lets definitely need comprehensive packs (new guests every week). But long-term rentals benefit too - how to work the heating, when bins go out, who to call if something breaks. Saves you answering the same questions repeatedly.
What format works best?
Physical folder in the property (guests actually read it when it's on the coffee table). Plus digital version sent before arrival (so they know parking/entry before they arrive). I can set up both for you.
Do you update packs when things change?
Yes - WiFi password changed? New bin day? Different emergency plumber? I can update existing packs. Most landlords do an annual review to keep everything current.
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01392 964094Request Online QuoteOur Rates
Got multiple jobs?
Make the most of your first hour - I can often tackle several small tasks in one visit. List everything you need done when you call!
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